Frequently Asked Questions

DOSE is proudly based in the UK, with all products designed and developed under the expert guidance of Dr Sharon Wong in partnership with our partner pharmacy, Roseway Labs. DOSE operates from a CQC registered facility at 9 Harley Street, London W1G 9QY.

Dr Sharon Wong is a renowned dermatologist specialising in hair loss and scalp health. She is dedicated to helping people feel confident in their hair. While Dr Wong doesn’t offer private consultations via DOSE, you can see her privately via her clinic  or find details about her recommended colleagues in the DOSE Directory.

DOSE is suitable for anyone aged 18 years or above, experiencing hair thinning or loss, regardless of gender. We offer a range of products designed for different needs, including formulations tailored for hair loss post-chemotherapy, traction alopecia and different kinds of facial hair loss.

However as all our DOSE products contain prescription medicines not all individuals may be suitable. Our online consultations have been designed to check if our products are safe and suitable for your use.

To help you find the best product, we offer a quick consultation on our website to guide you in choosing the right treatment based on your specific hair needs. For more information visit our Learn hub to read more about the different kinds of hair loss.

You can reach us by emailing Team DOSE directly at Info@dosemyhair.com. We aim to respond to all queries within 48 hours.

Our products are made to help with a range of hair concerns—including female and male pattern hair loss, post-chemotherapy regrowth, traction-related hair loss, excess shedding, and even sparse brows, lashes, and beards.

You can simply add multiple products to your shopping cart and proceed to checkout as normal. You’ll be able to review your order before completing your purchase. If you have different kinds of hair loss, you simply take the online consultation as many times as you need to, and add the items to your basket.

Currently, we do not offer free samples of our products.

Our products contain a carefully curated selection of ingredients including varying combinations of medicines to promote hair growth including minoxidil, finasteride, melatonin, oestradiol, progesterone and bimatoprost depending on the specific DOSE product.

More information on these medicines can be found in our DOSE glossary and product information . The exact ingredients in each DOSE product can be found on the
 Shop DOSE page

At the moment, DOSE is only available to purchase online through our website, we do not have physical retail locations.

DOSE can be used alongside hair extensions or keratin treatments. We recommend applying the product directly to your scalp, avoiding contact with your extensions or treated hair as much as possible. DOSE is designed to promote healthier hair growth without altering your natural hair colour or hair dye, but in isolated cases minoxidil could cause slight changes in hair colour when using hair care products at the same time, or after swimming in heavily chlorinated water. It is recommended not to use minoxidil for at least 24 hours before any hair treatment, including hair dye.

As all our DOSE products contain prescription medicines, unfortunately they cannot be used if you are pregnant, breastfeeding or family planning within the next 3 months.

The duration of use depends on the product and usage, but typically each DOSE 100ml scalp product lasts about 6-8 weeks with daily use and up to 3 months for Dose Beard, Lash & Brow.

Store DOSE products in a cool, dry place away from direct sunlight and heat. Always keep the cap tightly sealed. Keep all DOSE products away from children and pets.

Follow the instructions on your product packaging. Typically, DOSE products are applied directly to the scalp or affected areas once daily. For the best results, use as directed on the label. Further information can be found in our product information leaflet.

You can continue using your regular hair care products. However, avoid using other hair loss treatments at the same time unless recommended by a healthcare professional.

DOSE products are free from common allergens, but we always recommend checking the full ingredient list on the product packaging or contacting us for specific concerns.

Yes, all DOSE products are vegetarian and cruelty-free. We do not test on animals.

When you purchase your blood test kit, our partner laboratory Medichecks will provide clear instructions on how to submit a finger prick sample.

This describes medicines which are used outside the terms of their UK licence or that have no licence for use in the UK. Unlicensed medicines are commonly prescribed by doctors in the UK where there is sufficient evidence or experience of using the medicine to demonstrate its safety and efficacy.